IT- Corporate Trainer

Job Summary

C.A.T. North America, a leading company in the transportation and logistics industry, is seeking to add a dynamic and highly skilled Corporate Trainer to join the IT team. As a Corporate Trainer, you will play a crucial role in enhancing the capabilities of our workforce by imparting comprehensive training on both software applications and business processes related to the transportation and logistics industry. As part of the training team, your expertise in facilitating engaging and impactful training sessions will be essential in optimizing our employees’ performance and driving the success of our organization.

Job Description: Corporate Trainer (Software and Business Processes) – Transportation and Logistics Industry

Key Responsibilities

• Develop and implement comprehensive training programs tailored to the specific needs of the transportation and logistics industry, covering software applications and business processes.
• Conduct training sessions for various departments, including but not limited to drivers, dispatchers, operations, and administrative staff, both in-person and through virtual platforms.
• Utilize various training methodologies and techniques, such as presentations, group discussions, hands-on exercises, and workshops, to ensure effective knowledge transfer and skill development.
• Collaborate with subject matter experts and stakeholders to gather relevant information and update training materials to reflect the latest industry trends and best practices.
• Assess training needs and performance gaps among employees to design targeted training solutions and measure the effectiveness of training programs.
• Provide guidance and support to employees in utilizing software applications effectively, optimizing workflows, and adhering to standardized business processes.
• Create and maintain training documentation, including user manuals, quick reference guides, and online resources for easy reference by employees.
• Stay abreast of advancements in the transportation and logistics industry and related software tools to continuously improve the training curriculum and delivery methods.
• Collaborate with the HR department to ensure proper onboarding and orientation of new hires, incorporating essential software and business process training components.
• Identify and recommend opportunities for process improvement and operational efficiency based on feedback from training sessions and real-world experiences.
• Work in tandem with Business Analysts and Programmers in testing new processes, workflows or system changes and features.

Requirements

• Bachelor’s degree in Business Administration, Education, or a related field. Relevant certifications in training and development will be a plus.
• Proven experience as a Corporate Trainer, specifically in delivering training for both software applications and business processes in the transportation or logistics industry.

Required Skills

• Proficiency in various software applications commonly used in the transportation or logistics industry, such as transportation management systems (TMS), fleet management software, route planning tools, and electronic logging devices (ELDs).
• Strong knowledge of business processes and best practices within the transportation and logistics industry, including dispatch operations, load planning, driver management, and compliance.
• Exceptional presentation and communication skills, with the ability to engage diverse audiences and adapt training content to meet varying learning styles.
• Demonstrated experience in conducting virtual training sessions and utilizing e-learning platforms and tools.
• Analytical mindset with the ability to assess training effectiveness and make data-driven improvements to training programs.
• Excellent organizational and time management skills, capable of handling multiple training projects simultaneously.
• Flexibility to travel to different company locations, as required, to conduct in-person training sessions.
• Passion for continuous learning and self-improvement, keeping up to date with industry trends and instructional design techniques.

Benefits

• Dental care
• Vision care
• Life insurance
• Paid time off
• On-site parking
• Wellness program